When I Work Celebrates First Anniversary with 10,000 Employee Milestone
August 22, 2011 — ST. PAUL, MN — August marks one year since When I Work launched its fast, simple, and mobile, employee scheduling software. The brainchild of St. Paul, Minnesota’s thisCLICKS LLC, When I Work has enjoyed an average monthly growth rate of 25%, resulting in a current network of over 1,000 businesses, 5,000 registered users from a wide variety of industries and 10,000 registered employees.
Despite a boom in scheduling software over the past few years, When I Work attributes its rapid success to technological innovation and quickly adapting to users needs. Over the past year, When I Work has added over 100 new features and improvements. In addition, more than 300,000 shifts have been scheduled, and over 10,000 potential scheduling conflicts have been avoided with the easy-to-use “employee availability” and “time-off” monitoring functions.
Customer service has been the focus since day one. Every user who writes-in with a question or a comment, via the website or social media, receives a personalized response. Customer suggestions are taken seriously, and have often prompted software improvements.
When I Work was the first scheduling-software to offer native mobile apps for iPhone and Android. With these apps, managers and employees can view schedules, update availability, and request or approve schedule changes. Even users without smartphones can take advantage of the convenience of mobility through When I Work’s 2-way text messaging platform; Employees simply text the word “SHIFT” and instantly have their next shift information texted back to them.
Beyond generating a steady increase in users, When I Work’s smart and efficient system has grabbed the media’s attention as well. Popular tech blogs The Next Web and Read Write Web both featured rave reviews of the software.
After a groundbreaking year one, When I Work is sure to continue unveiling new ideas that help businesses build schedules without hassles or headaches, and keep employees in-the-know about when they work. For more information on When I Work, or to sign up for a free 30-day trial, visit www.wheniwork.com.