Field service scheduling software
Simplify your field employee scheduling process
Sign up and start scheduling your field employees for free now, or check out more of our awesome features below.
Start scheduling and tracking time today.
Makes payday a breeze with easy payroll integration.
Control costs with pay rules and schedule integration.
Turn any device into your field services team’s employee time clock.
Field service scheduling software
Streamlined field service scheduling
When I Work simplifies the scheduling of field service technicians and engineers for various on-site tasks, maintenance jobs, and client appointments. You can efficiently allocate resources based on skills, availability, and job site locations, ensuring every project is handled promptly and professionally.
Field service communications
Seamless communication for field service teams
Effective communication is vital in the field service industry. Make sure you have an integrated team messaging platform, ensuring technicians, supervisors, and clients are always in sync. You can share project updates, equipment requirements, and client feedback seamlessly, promoting efficient operations and client satisfaction.
Field services job sites
Use job sites to make sure your employees are in the right place
You can use job sites to assign your service workers to different sites and locations. Plus, you can use the job site view in the schedule to see exactly who is working at location, and when they’ll be there, to reduce confusion and increase productivity.
Technician availability and preferences
Simplify technician availability
Technicians can input their availability and job preferences directly into the platform. This ensures managers can create schedules that respect individual constraints and specializations, leading to higher job satisfaction and efficiency.
Martha Rossini Olson
Sweet Martha’s Cookies
Customer since 2012
CONTROL LABOR COSTS
Get real-time visibility into your labor costs.
Ensure cost-effective shift coverage that matches qualifications and availability with business needs. Prevent overtime before it happens with alerts, thresholds, and limits. Customers have reported seeing savings as large as:
20%
Decrease in labor costs
8x
Time saved scheduling
3x
Reduction in employee no-shows
Scalable Work Schedule Maker
Built to scale across single or multiple locations.
When I Work is easy to adopt for teams of any size, and is built to scale across one or many locations. Start with a single location or team today, and scale to hundreds within weeks.
TIMESHEETS INTEGRATE DIRECTLY WITH PAYROLL
Processing payroll can be easier and more reliable.
Export employee timesheets and process payroll quickly with integrations to your favorite payroll provider.
Loved by millions around the globe
1 in 10 employees have used When I Work.
When I Work is rated 
by our customers on Capterra.
Free time clock and scheduling Apps
A powerful duo. An integrated time clock and work schedule.
Control Labor Costs
Manage labor costs in real-time with labor distribution reports. See where your worked labor cost was spent and find out where your labor budget is being allocated. You can break it down by position, schedule, and job site.
Simplify Payroll
Streamline your payroll process by importing your timesheets. When I Work integrates with your favorite payroll providers to make it simple. Reduce errors and save every pay period.
Labor Budgeting
Manage your labor budget with simple tools. Set percentage targets and see the difference between hours scheduled and hours worked. It’s built right into the schedule to help you keep track.
Prevent Overtime
Receive overtime alerts and run labor reports to easily manage overtime. Get alerts when building the schedule to avoid giving an employee shifts that would pus them into overtime. Use reports to see latest trends and quickly adjust the schedule if needed when an employee is approaching overtime hours.
Break Management
Easily manage employee breaks with the click of a button. Set breaks for certain shifts and let employees report paid breaks at clock out. Employees can also record unpaid breaks easily.
