Online Franchise Scheduling Software

1-800-GOT-JUNK? is a full service junk removal business serving both residential and commercial requirements. As part of their success, 1-800-GOT-JUNK? is able to dispose of old furniture, electronics, construction debris and much more. To minimize waste going into landfills, the 1-800-GOT-JUNK? team donates or recycles as much as possible to help give back to the community.

Prior to When I Work, Chris used an Excel spreadsheet to manage his 1-800-GOT-JUNK? Twin Cities team. With a growing customer demand in the Twin Cities, Chris added multiple routes into the schedule and added more employees to his workforce. It soon became evident to Chris that scheduling with Excel was too time-consuming and confusing for employees to read.

Chris chose When I Work because it promoted employee accountability. With mobile apps, employees can quickly see their assigned shifts and routes without having to go to the main office or contacting their manager. In addition, employees could submit and track their Time Off Requests in one area. As part of onboarding new employees, Chris now only has to dedicate 10 minutes to training new hires into the When I Work app.

Using When I Work at 1-800-GOT-JUNK? simplified team communication so all employees know exactly where and when they start their shifts. Now, with an intuitive platform, Chris can focus on new ways to grow his business and less time worrying about his employees! And if he is curious, he can look at the When I Work Dashboard to see who is working at a glance!

Kona Ice Janesville, WI opened in 2014 and is part of a family of 700+ franchises across 44 states operating seasonally to sell shaved ice. An active company in the community, Kona Ice Janesville, WI travels to private events, schools, festivals, and much more!

Kim previously managed a hotel and she remembered the countless hours spent accommodating for employee availability and scheduling requests. When she decided to start up her own franchise of Kona Ice Janesville, WI - she knew that she needed a flexible method to handle an event- based business and appeal to her tech-savvy millennial staff.

Kim chose to use When I Work because it was built with employee accountability and team communication in mind. When client events are scheduled, Kim uses OpenShifts™ and Shift Notes to communicate event details to staff. This allows employees more accountability to self-assign shifts they want to take and also rewards employees who are more attentive to scheduling changes. With an easy to use platform, new employees quickly understood the convenience of getting upcoming shift reminders, email and text alerts about scheduling changes, as well as requests processed quickly.

Due to the time savings experienced at her business, Kim can focus on growing of her business. She currently operates a Kona Entertainment vehicle and a Kona Ice Mini (a smaller version of the truck for indoor events). In fact, she's expecting to expand her fleet in 2017. Look for her trucks the next time you’re in Janesville, WI!

Tersteeg’s Grocery Store first opened in 1936 by Ed and Garnette Tersteeg. Since then, Tersteeg’s has remodeled and grown into a multi-generational family business housing a gas station, fresh bakery, deli, and produce.

Prior to When I Work, Tersteeg’s used Excel to create the schedule. With a large volume of part-time staff with changing availability preferences, Managers spent a lot of time sorting and tracking employee requests. If a scheduling change was requested at the last minute, managers spent valuable time off the floor to find a replacement.

Tersteeg’s started a free trial with When I Work based on the recommendation of a neighboring retail business. With an easy to use mobile app, employees adopted the new scheduling method in less than a week. Employees also felt empowered to find their own shift replacements by filing a swap/drop request which reduced the workload for managers.

As for training new team members, managers also enjoyed the When I Work registration email which provides all the items a new staff member needs to use the app successfully. For the Tersteeg team, When I Work has simplified the internal communication process to help managers save time and improve accountability. Now, they can continue to focus on expanding their family legacy!

Caring Transitions of Bozeman, MT provides professional relocation services for seniors. As the Owner of Caring Transitions of Bozeman, Johanne’s responsibility is to match the most qualified employee to specific tasks and achieve a successful relocation project.

Prior to When I Work, Johanne spent approximately 2 hours every week using email to assign upcoming client projects. Because a majority of her staff are Part-Time/On-Demand, it was difficult to track their changing availability. In addition, when a new client project was available, it required long email interactions until the shift was picked up by an employee. Johanne soon realized that in order for her to grow the business, she needed to find a new process to handle scheduling and save time.

Johanne selected When I Work because it was recommended by the corporate offices to help become more efficient. When a new project comes in, she can use When I Work to quickly create the shift, see who is available, and assign the shift all within 10 minutes. Training Employees took less than 10 minutes and they enjoy the ability to submit their availability online and receive emails reminding them about an upcoming shift. Employees are also more satisfied with their assigned shifts as they can take ownership over their updating their availability preferences.

Using When I Work at Caring Transitions of Bozeman simplified team communication that previously took a lot of time away from the business. She’s now spending more time dedicated to growing her business and developing a stronger tie to the Bozeman community.

Trisha and her husband James opened the first Freshii in the Kitchener Waterloo Region in August 2015. They chose Freshii in an effort to provide the local community with fresh and nutritious meal choices including custom-made green wraps, salads, quinoa bowls, and fresh-pressed juices. With an eco-friendly mission that also accommodates convenience, Freshii is highly popular with the students at the local colleges and universities, as well as health conscious professionals.

Prior to When I Work, Trisha used Excel to create the schedule and soon discovered that Excel was not able to track the changing availability of her part-time university staff. If a scheduling change was requested at the last minute, she would spend valuable time looking for a replacement.

Freshii chose When I Work because it provided staff with more accountability. With the Mobile Apps, staff can easily enter their availability to proactively communicate preferences. If there was a last minute change to their personal schedule, Users have the freedom to file a swap or drop request to ensure someone is accountable to covering the labor demand at the store. When reviewing swap or drop shift requests, Trisha can also prioritize offering extra hours based on individual performance.

Using When I Work has simplified Freshii’s internal processes while also offering time-savings. She can now post a bi-weekly schedule to her staff in less than 15 minutes! This allows Trisha more time to focus on building staff culture and expanding operations within the Kitchener Waterloo Region!

Since 2011, Mathnasium of Cottonwood Heights has been offering math tutoring and homework help to hundreds of students to kids in grades K-12. As part of their success, Mathnasium of Cottonwood Heights employs passionate experts of the Mathnasium Method™ to help kids understand math in ways that make sense to them through year-round and summer-only math programs.

Prior to When I Work, Mila used an Excel Spreadsheet to manage her schedule. However, she didn't have a easy way to manage time off or swap shift requests which resulted in outdated schedules being shared and posted to her employees. It soon became evident to Mila that her millennial workforce needed a real-time way to see updates and changes to the schedule.

Mila chose When I Work because it promoted shift accountability among her staff. Now, employees can see the scheduling changes, get notifications via email and SMS/ push notifications, as well as file requests all through one app without having to wait for Mila to manually edit the Excel schedule. As part of onboarding new employees, Mila now only has to dedicate 5 mins to training new hires into the When I Work app!

Using When I Work at Mathnasium of Cottonwood Heights simplified team communication so all employees know about changes in the business. With an integrated platform, Mila can focus on new ways to grow the business and if she's curious to see who is working this moment, she can check out the When I Work Dashboard to see who is working today!