ZoomShift vs. When I Work: A Comprehensive Comparison

Employee scheduling software can save you much-needed time. However, it is often difficult to determine which platform is right for you. 

Two solutions you might consider are ZoomShift and When I Work. This guide helps you understand both software offerings, so you can decide which one will work best for your organization. 

When you’re thinking about ZoomShift vs. When I Work, consider these key differences:

  • ZoomShift has few integrations
  • When I Work offers automated scheduling
  • ZoomShift does not include communication features
  • When I Work offers time tracking and attendance
  • ZoomShift does not offer photo clock-in options

Read the whole article, or jump to the section you want to learn about in our table of contents:

What is ZoomShift?

Rating: 4.8 / 5.0 according to G2 reviews

ZoomShift is an employee scheduling software solution that simplifies the scheduling process. With the help of ZoomShift, you can create weekly employee schedules using drag-and-drop technology. 

ZoomShift includes time-tracking capabilities like clock-in from mobile devices. Your employees can submit requests for time off directly through the app, which you can then approve or deny. ZoomShift also allows you and your team members to monitor their available PTO.

At this time, ZoomShift only integrates with ADP Workforce Now. It has no other integrations or API. However, you can export employee timesheets for payroll purposes into Excel and other formats. 

What is When I Work?

Rating: 4.4 / 5.0 according to G2 customer reviews

When I Work is the go-to solution for your employee scheduling and team messaging needs. This software allows you to automate the employee scheduling process in a single click. Simply establish a few rules or create a template, and you’ll find you have ready-to-use employee schedules, eliminating the need for complex spreadsheets.

When I Work also enables you to track employee time, offering GPS clock-in capabilities to ensure that your team only checks in when they’re at your job site. This software also includes communication features that allow your team to easily converse directly within the app. 

Comparison overview

Here is an overview of the features available through ZoomShift vs. When I Work.

ZoomShiftWhen I Work
Employee scheduling• Create reusable templates for your employee scheduling needs
• Drag-and-drop, color-coded schedules
• Automate employee scheduling in just one click
• Establish scheduling rules
• Minimize labor costs and ensure complete coverage
Time clock• Includes GPS clock-in functionality
• Whitelist IP addresses
• No photo-clock in options
• Includes GPS-enforced clock-in
• Functionality for photo clock-ins
• Prevents early clock-ins
Payroll timesheets• Export timesheets to Excel
• Integrates with ADP Workforce Now
• Integrates with multiple payroll software, including ADP Workforce Now, Gusto, QuickBooks Online, and more
Pricing• 14-day free trial
• Starts at $2 per user
• 14-day free trial
• Starts at $2.50 per user

ZoomShift vs. When I Work: Key features

ZoomShift and When I Work offer similar key employee scheduling and time-tracking features. 


ZoomShift provides:

  • The ability to create reusable employee scheduling templates
  • Employee clock-in capabilities
  • Exportable payroll timesheets
  • Free 14-day trial

When I Work

With When I Work, you can expect:

  • Automated employee scheduling
  • Employee clock-in
  • Payroll software integration
  • Free 14-day trial

Employee scheduling

Employee scheduling can be a massive headache, especially when you have multiple shifts and team members.


ZoomShift lets you create employee scheduling templates. Its drag-and-drop technology allows you to assign team members to designated shifts. And once you complete the weekly schedule, you can share it with everyone so they know when they’ll work. You can also enable push notifications to remind your team members of upcoming shifts.

When I Work

When I Work has the same functionality, but also offers an automated approach to employee scheduling. You can use it to set rules based on employee availability and coverage needs—and build the schedule with a single click. Then, you simply approve the results and share them with your team. When I Work also offers push notification options so you can ensure that employees see what you send them.

Time clock

Tracking employee time can be challenging, especially when you’re not there to monitor when your team members arrive and leave. When you’re considering Zoomshift vs. When I Work, you should take their time clock capabilities into account.


Employees can download ZoomShift directly to their phones and clock in and out from their shifts through the app. Advanced plans offer GPS and IP whitelisting to prevent employees from clocking in from unapproved devices. They also won’t be able to clock in unless they’re actually at the job site. 

When I Work

Employees can clock in and out for their shifts directly through the When I Work app. Like ZoomShift, When I Work offers GPS enforcement, which prevents clock-ins when team members aren’t actually at their designated work location. You can also choose to enable photo clock-in, which requires employees to take a picture of themselves when they arrive at their job. 

Another benefit of When I Work is attendance notifications. Both employers and employees will receive a notification when they’re late to the job site. Managers can also set designated break times to ensure employees take a few minutes away from their job when they’re required to.

Payroll timesheets

Calculating payroll can be arduous. With the help of ZoomShift or When I Work, you can reduce the time you spend on this burdensome process.


ZoomShift tallies your employee’s work time for each pay period. You can export their hours to various file formats, including Excel, and input their total time into your payroll system using the timesheet exports. Currently, ZoomShift’s only payroll integration is ADP Workforce Now, but it’s still likely to help you more efficiently prepare and improve the accuracy of your payroll.

When I Work

When I Work includes robust payroll options that are beneficial for all businesses. The app integrates with multiple payroll software, including Gusto, ADP Workforce Now, QuickBooks Online, Paychex, and more. You can easily export your employee’s hours to the software you use, saving you time and ensuring that you pay your workers accurately.


When it comes to their pricing structures, there are many similarities between ZoomShift vs. When I Work.


ZoomShift allows employers a 14-day free trial of the app before incurring any charges. Afterward, administrators can select one of three plans: Starter, Premium, and Enterprise.

The Starter plan is $2.00 per team member monthly. It includes employee scheduling and time clock options. However, organizations that want geofencing options and early clock-in prevention will need to upgrade to the Premium plan, which costs $4 per team member per month.

The Enterprise plan includes personalized onboarding features and employee training options. Customers also receive priority support. To sign up for the plan, employers will need to contact ZoomShift for a customized pricing quote.

When I Work

When I Work includes a free 14-day trial for all of its plans, Essentials, Pro, and Premium.

The Essentials Plan includes team messaging, employee scheduling, and multiple job site tracking. It also allows employers to share schedules and notifies employees when they have an upcoming shift. The Essentials Plan costs $2.50 per user monthly.

The Pro Plan includes all of the features of Essentials in addition to a few other options. For instance, it offers advanced scheduling rules and custom reporting options. The monthly cost of the Pro Plan is $5.00 per employee. 

The Premium Plan includes all the features of Essentials and Pro, along with some scalability features like API key access, single sign on, and webhooks. The Premium Plan is $8.00 per employee per month.

You can also add the When I Work time tracking and payroll features by including a Time & Attendance upgrade to the plan of their choice. With these features, the Essentials Plan becomes $4.00, the Pro Plan becomes $7.00, and the Premium Plan is $10.00 per employee per month. 

ZoomShift vs. WhenIWork: Which is best for you?

After comparing ZoomShift vs. When I Work, you’ll find that When I Work is the best option for most employers. It grants you access to numerous tools, including team messaging and automated employee scheduling. And if you upgrade to include Time & Attendance, you can expedite the payroll calculation process and receive multiple integration options, including Gusto, QuickBooks Online, and more. 

When I Work: The optimal solution for employee scheduling

When I Work offers a comprehensive platform that works for small and enterprise-level organizations alike. It allows you to create employee schedules automatically, track time, and integrate timesheets into your payroll software. Sign up for a FREE 14-day trial or schedule a free demo today to experience the benefits of When I Work.


Here are some of the top questions organizations have about ZoomShift and When I Work.

Does ZoomShift include team messaging?

No, ZoomShift does not allow employees or managers to send direct messages through the app. However, employees can submit time-off requests, and managers can approve or deny them.

What integrations does ZoomShift offer?

Currently, the only available integration through ZoomShift is ADP Workforce Now. The company also does not share its API.

Can I track employee time with When I Work?

Yes. You can track your employees’ time using the When I Work Time & Attendance feature. Simply ask them to clock in and out for their shifts through the app. At the end of the pay period, you can export their hours to your payroll software.

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