What 2020 taught us about hourly work

Every year, millions of hourly employees work hundreds of millions of hours across the nearly 200,000 workplaces that run on When I Work. All this activity generates billions of data points, and offers near real-time visibility into the ups and downs of employment and operating behavior.

In 2020, we turned that data into actionable insights for hourly workplaces who were finding answers to problems they’d never seen before. Find out what trends we uncovered and why it’s important for shift-based teams.