18 Business Management Apps Every Smart Boss Knows About

Small business owners wear a lot of hats. On any given day, the average small business owner is responsible for managing a number of different projects and tasks that all compete for their time—sales, marketing, HR, customer service, payroll, building employee schedules, product fulfillment… you get the idea.

If you’re an owner of a business, managing all of these tasks at once can be stressful if you haven’t put certain processes or tools in place. In this post, we’re highlighting 18 business management apps that can save you time, make your job easier, and improve your business.

Click the logos below to learn more about each app:

Google Analytics
When I Work
When I Work Time & Attendnce

1. Accounting

Name: Xero
Website: https://www.xero.com
What makes it great: Xero is a super simple and convenient way for small businesses to take care of accounting. Their clean and user-friendly interface gives business owners the ability to easily log in and work from any Mac, PC, tablet or phone.
Case Study: Watch how Xero helped this retail business. Feature Snapshot:

Xero Features

2. Payroll

Name: Zenpayroll
What makes it great: Zenpayroll makes it easy for small business owners to pay their small team of employees. Their paperless system is also accessible from any device, it’s secure, and it’s robust.
Case Study: Read how Zenpayroll helped this small business owner
Feature Snapshot:

Zenpayroll Features Snapshot

3. CRM

Name: Infusionsoft
What makes it great: Infusionsoft automates systems that most small business owners don’t have time to manage on a day-to-day basis. The software gives owners and teams the ability to easily and quickly manage contacts, build effective lead generation campaigns, and close more sales.
Case Study: Learn how Infusionsoft helped boost revenue for this business owner.  
Feature Snapshot:


4. Team Communication 

Name: Hipchat
Website: https://www.hipchat.com
What makes it great: Hipchat is great for small business teams—remote or on location—that need a way to easily communicate throughout the day. It offers private chat group capabilities, file-sharing, video chatting, and more. It’s even accessible from any computer or mobile device.
Case Study: See how Hipchat is helping this company improve communication.
Feature Snapshot:

Hipchat Feature Snapshot

5. Analytics 

Name: Google Analytics
Website: http://www.google.com/analytics
What makes it great: Google Analytics is a fantasic (and free) way for businesses to learn more about their customers, their online properties, their content, their products, and more. It’s fairly easy to use, extremely customizable, and accessible anytime.
Case Study: See how Google Analytics helped businesses act on insights.
Feature Snapshot:

GA Features

6. Social Advertising

Name: Facebook Ads
Website: https://www.facebook.com/business/products/ads
What makes it great: Facebook Ads allow businesses to better target prospective customers on the site and increase traffic to their own website and product pages. Business owners can easily set up campaigns that align with their budgets.
Case Study: Learn how Facebook Ads have helped these businesses.
Feature Snapshot:

Facebook Features

7. Project Management

Name: Basecamp
Website: https://basecamp.com
What makes it great: Basecamp can signficantly reduce the amount of time it takes small business owners and teams to search through email inboxes for threads about ongoing projects. It allows for simple project management and includes the ability for users to upload files, assign to-do’s, communicate with clients, and more.
Case Study: See how Basecamp helped KEEN Footware.
Feature Snapshot:

Basecamp Features

8. Hiring

Name: Snagajob
Website: http://www.snagajob.com
What makes it great: Snagajob focuses specifically on helping hourly workers find the best jobs out there. Their system makes it easy for employees and employers to connect.
Case Study: Read about how Snagajob helped a handful of Popeye’s locations find the right employees.
Feature Snapshot:

Snagajob Features

9. POS

Name: Vend
Website: http://www.vendhq.com/
What makes it great: The beautifully-designed, cloud-based POS software from Vend makes managing business easy for any small business owner. Vend is mobile, which is great for teams that spend most of their time on the floor interacting with and helping potential customers.
Case Study: See how Vend is helping these companies.
Feature Snapshot:

Vend Features

10. HR

Name: Bamboo HR
Website: http://www.bamboohr.com
What makes it great: Bamboo eliminates a small business owner’s dependency on ugly, time-consuming spreadsheets, and instead gives them an online solution that acts as their centralized employee database.
Case Study: See how Bamboo HR helped 99Designs.
Feature Snapshot:

Bamboo HR Features

11. Help Desk

Name: Zendesk
Website: http://www.zendesk.com
What makes it great: Zendesk is helping make customer service an easier-to-manage priority for small business owners. The online software allows for real-time communication, useful insights, and brand customization.
Case Study: See how Box uses Zendesk.
Feature Snapshot:

Zendesk Features

12. Employee Scheduling

Name: When I Work Scheduling
Website: https://wheniwork.com/blog
What makes it great: When I Work simplifies employee scheduling and communication by using an innovative blend of collaborative communication technologies, including the web, mobile apps, text messaging, social media, and email. When I Work’s incredibly simple interface and intelligent communication platform saves time and money while reducing absenteeism and improving employee accountability.

Start your free 14-day trial of When I Work! Click here to start scheduling your employees today.

Case Study: See how When I Work Scheduling has helped businesses in a handful of industries.
Feature Snapshot:

Scheduling Features

13. Employee Time Clock 

Name: When I Work Attendance
Website: http://wheniwork.com/time-clock-software
What makes it great: When I Work Attendance offers an employee time clock thats a better way for small business owners to track time & attendance with their employees. Small business owners can use a desktop, laptop or tablet as their fixed clock in terminal — or give your employees the option to clock in from their iPhone or Android.
Case Study: Coming soon!
Feature Snapshot:

Attendance Features

14. Social Media Management

Name: Buffer
Website: https://bufferapp.com
What makes it great: Buffer takes social media management to the next level for small business owners. It offers custom scheduling, useful analytics, and convenient mobile apps.
Case Study: See how Buffer helps About.com.
Feature Snapshot:

Buffer Features

15. Employee Engagement

Name: TINYpulse
Website: https://www.tinypulse.com
What makes it great: TINYpulse allows small business owners to easily gather anonymous feedback from their team to reveal insights, trends, and opportunities to improve retention, culture, and results.
Case Study: See how TINYpulse is helping this small business.
Feature Snapshot:

Tinypulse Features

16. File Storage 

Name: Dropbox
Website: https://www.dropbox.com
What makes it great: Dropbox makes it easy for small businesses to store and share files and information across entire teams and departments.
Case Study: See how Dropbox helped Refinery29.
Feature Snapshot:

Dropbox Features

17. Cloud Backup 

Name: Crashplan
Website: http://www.code42.com/crashplan
What makes it great: Small business owners can use Crashplan to conveniently and safely backup files and access them from the cloud using any device.
Case Study: See how Crashplan helped the IT team at Augsburg College.
Feature Snapshot:

Crashplan Features

18. Business Intelligence

Name: GoodData
Website: http://www.gooddata.com
What makes it great: GoodData is a business intelligence platform that can help small business owners turn underperforming data into overachieving intelligence. The platform is convenient, user-friendly, and very visual.
Case Study: See how GoodData is helping businesses all around the world.
Feature Snapshot:

GoodData Features

By putting the right apps like the ones mentioned above in place, small business owners can spend less time worrying about the day-to-day—like filling out Excel documents or searching for email threads—and more time on the bigger picture—like improving products and services, finding the right talent, interacting with customers, and boosting profits.

What other apps do you use to save time, increase productivity, improve products, etc.? Leave a comment for us below.

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