Everything You Need to Know About Diversity in the Workplace

Diversity is one of those buzzwords that make employers nervous. It seems wrapped up in legalities and current events, making…

customer service skills

The Master Guide to Advancing Your Customer Service Skills

Great customer service should not be difficult. After all, according to a 2009 study, happy customers only want two things:…


We Just Raised $15 Million: Here’s What That Means For You

In 1998, I got my my first job as a bag boy at a grocery store in Thief River Falls,…


RSVP Now For Our Upcoming Employee Appreciation Webinar

Update: the deadline to register and attend this live webinar has passed, but you can still go here to watch the…

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New Overtime Pay Rules Are Coming: How Business Owners Can Prepare

The U.S. Department of Labor just announced new regulations that will double the salary threshold for overtime pay from $23,660 to $47,476. The new rule,…


Why You Need to Invest in More Employee Training

On the budget-cutting block, employee training is a prime target. It’s expensive, it’s time-consuming (and time is money, after all), and…

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How to Eliminate Employee Turnover by Dealing with Conflict

Conflict is expensive. It leads to employees who, instead of working, are participating, avoiding, or trying to manage pointless conflicts…


How to Write the Perfect Restaurant Manager Job Description

Restaurants thrive when a motivated manager is in place. Not only do they keep employees productive and constantly improving within…

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70 Simple Ways to Motivate Employees

When it comes to growing your business, you can use all the fancy tools and systems you want, but if…


How to Motivate Your Restaurant Employees

Guess what happens when a restaurant has happy, motivated employees? It thrives. Customers are impressed by the incredible customer service….


25 Employee Incentive Ideas That Won’t Break The Bank

The most expensive thing you can do is to lose valuable employees. Yet you are in a competitive workforce with…

how to be more productive at work

How to Be More Productive at Work: The Epic Guide

There’s a race on, where you work. You’re a part of it. And no, it’s not the rat race. It’s…


Employee Management: The Tools, Tips, and Processes You Need to Build a Better Team in 2016

Employee management. Piece of cake, right? Absolutely not–it’s probably the most challenging aspect of your business. Employees are your most valuable…


7 Proven Ways to Boost Employee Loyalty at Your Restaurant

Restaurant News reported that, in 2014, the annual turnover rate for hourly restaurant employees hovered at 94%. By that count,…

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25 Tips for Boosting Customer Loyalty at Your Restaurant

More than 70% of customers visit a restaurant once and never go back. These one-time visitors aren’t the bread and…

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