We know that as managers you want to create your schedule quickly but thoroughly, but you also want to ensure that your employees are well-informed on the work they will be doing, and satisfied with when they work.You likely already know how easy When I Work is to use, but now (literally, as of today) you can leave “shift notes” for your employees, providing key details or instructions that are relevant to a specific shift. Since this was our most requested feature, you probably don’t need examples of the many benefits and applications for this tool, but here we go anyway; Perhaps you manage a restaurant and have an important party coming in for lunch and you need a special table configuration set by 1:00pm, or maybe you’re in charge of a retail store that has a huge promotion happening between noon and close and you want to ensure the greeter mentions it to every pair of feet that steps in the doors between those times. Whatever the case, prepare your employees for success simply by leaving shift notes in the “Scheduler” tool. thisCLICKS CEO Chad Halvorson says, “Shift notes allow managers to provide detailed instructions about a shift that may be important for an employee to know before arriving to work.” The shift note is then included in email communications, text message alerts and schedule notifications to the employee.
Not only will your employees be prepared for their shift, they’ll also be more satisfied with their schedule if they use the new “Preferred Availability” feature. By allowing employees to setup preferences that indicate when they prefer to work as well as when they’re unavailable, “it makes things even easier for managers. They’re able to easily see not only who can and can’t work, but also when an employee prefers to be scheduled.” Halvorson says.
Despite all your planning and organizational know-how, there are still times when your employees may need to trade a shift. When I Work has always made that process easy for employees, but now you can also know what’s going on behind the scenes. Look for an alert icon to pop up in the Scheduler tool when there is a potential trade. After all, surprises are for birthdays, not for workdays.
Check out these new features to give both you and your employees some much-needed piece of mind. Just imagine a world where you can complete your scheduling efficiently, with the outcome of well-informed, happy employees. Make it a reality so you can move on to more important things, like working.Just When You Thought We Couldn’t Do It, We Did. Get Ready for Even Simpler Scheduling. Chad Halvorson