Author: Sam Campbell

Everything You Need to Know About Employee Communication

Do you remember how the adults sounded in the Charlie Brown television specials? It was a kind of unintelligible honking…

Customer Success Story: How One Founder Turned a Date into a $4 Million Company

Nick Gray is the founder of Museum Hack. A company that gives non-traditional tours of major museums. For example, one…

Everything You Need to Know About Exit Interviews

What’s broken? What works great? What needs to be changed? Are there growing human resource issues that you don’t know…

How to Identify and Improve a Toxic Work Environment

It’s no secret that work doesn’t come without stress. There will always be hectic days, differences in opinions, and unsatisfied…

The Ultimate Guide to the Servant Leadership Model

The servant leadership model flips traditional leadership on its head. It leads from a point of serving and can benefit all parts of your business.

How We’re Making Communication Better for Business Owners and Employees Everywhere

Remember your first hourly job? How did you schedule your shifts? It was probably some combination of handwritten schedules, emails,…

31 Team Leader Skills Every Manager Should Have

If it seems like no one is following you, all you’re doing is taking a walk. This list will show you just what it takes, as a manager, to lead a team instead of merely order them around.

How to Use Time and Attendance Software to Grow Your Business

Buddy punching. Illegible ink. Spreadsheets. Calculators. Aspirin. These are just a few of the joys of old school time and…

How to Manage Your Time As a Small Business Owner

What’s your most valuable asset, as a small business owner? A survey of small business owners revealed that more thought time…

The 8-Step Process for Boosting Customer Happiness & Loyalty

In today’s digital age, increasing customer loyalty should be at the top of every small business’ marketing strategy. Don’t get us…

Becoming a Manager: 18 Signs Your Employee is Ready

Here are the key traits to look for in an employee you’re considering for management.

Restaurant Management: What Every New Manager Needs to Know

Managing a restaurant is like watching over the gears of a complicated machine. Not only do you have the usual…

20 Ways to Keep Your Employees Engaged Through the Summer

Sitting in the office or sitting at the beach. Riding in their car to work or riding a roller coaster…

How to Manage Your Time Effectively as a Workplace Leader

How to Manage Your Time Effectively as a Workplace Leader Cringe when you hear the words “work-life balance?” For many…

18 Actionable Tips for Reducing Employee Turnover at Your Business

18 Actionable Tips for Reducing Employee Turnover at Your Business Good help is hard to find—and even harder to lose….

Internal Communications: A 101 Guide for New Managers

Think your employees are engaged at work? You’re probably wrong. A recent Gallup poll showed that nearly 70% of employees were…

How to Use Company Culture to Build a Better Hourly Workforce

When people think about company culture, they probably think of ping pong tables, open-space offices, and a company masseuse. They…

How to Manage Time Off Requests Fairly

Today, workers view benefits and perks of the job as important as the actual wage they’ll receive. The way you…

The Quick Guide to Managing Seasonal Employees

The Quick Guide to Managing Seasonal Employees The countdown to Memorial Day is on. The official start of the summer…

5 Signs Your Business is Maturing and What You Need to Know

You can’t always be starting up. This seems like a world that celebrates startups, but you can’t remain there. At…

Are Labor Costs Eroding Your Profitability?

In 2015, researchers asked a random sample of Americans a simple question: how much profit do you think companies actually…

The 9-Point Checklist to Building a Winning Company Wellness Program

Increasingly, companies of all sizes are introducing wellness programs. And, in all likelihood, you wellness program is dramatically underperforming. If…

Best Practices from Top Companies to Retain Hourly Employees

Ever wonder why recruitment, engagement, and retention are talked about a lot by top companies?  Increasing employee engagement and retention…

Top 8 Insights from The 2017 Middle Market Forum

The 2017 Middle Market Forum hosted by Twin Cities Business brought together leaders from across industries to participate in a…

How to Attract Teens as Customers & Employees with M Commerce

“M Commerce” is a new buzzword for transactions conducted on phones, but mobile commerce has been on the rise for…

How Restaurant Managers Are Dealing with Labor Issues

With new Labor Laws in limbo, businesses of all sizes are trying to figure out the best way to mitigate…

5 Tips To Drive More Salon and Spa Appointments in March

Post Valentine’s Day and pre-prom season can see a slight lull in your salon. Don’t stay idle during this time….

Cybersecurity: What You Need to Know to Protect your Business

Cybersecurity may sound like something that only healthcare and fortune 500 companies need to think about, but as all levels…

Growing Your Business: How to Get Started with Tech

Technology solutions are changing the way businesses everywhere are run. According to a study recently published by Deloitte, almost all…

How to Attract the Best Seasonal Workers

Attracting top talent to a seasonal position can be a tall order, and when it comes to your busiest times…

Roundup of a roundup: Advice from Leaders We Admire

Around here, First Round Review is one of our favorite sources for advice from leaders across industries. Think of it…

Men are Now Outspending Women in Retail: How to Attract Male Customers

Conventional wisdom about men and women’s spending habits have begun to change. Men are now outspending women by 13%, and…

Millennials are All Grown Up: The New Needs of Your Workforce

Gen Z may be the new shiny generation on the block, but chances are your current workforce is stacked with…

Earn your Employees Affection This Valentine’s Day

Valentine’s Day isn’t just about your customers. It’s an important time to show your staff that you appreciate their work….