Learn how to schedule & communicate with employees from your phone or PC.
Start scheduling employees →It’s no secret that success in customer service industries hinges largely on prioritizing customer needs, and a common place for businesses to improve is simple availability. In order to cater to customers, some businesses have expanded their hours so that they open before the crack of dawn, or stay open late into the night, or… Read more »
Here in the Minneapolis/St. Paul area, people are celebrating the beginnings of spring by peeling off their sweaters and breaking out the sandals. Are they jumping the gun a bit? Maybe, but they just can’t help it – summer is exciting! The weather is nice, the days are longer, and vacations nearly call out to… Read more »
If you’re skeptical about whether revamping your scheduling process could really impact your business, a recent article from HealthLeaders Media may change your mind. Only a short year and a half ago, St. Francis Hospital in Colombus, Georgia, struggled with staffing problems. Just to fill the schedule, nurses floated between units (against their wishes), the… Read more »
“The boss” is a favorite token role of modern day comedy. Just think of iconic managers such as Michael Scott, Bill Lumbergh, and Jack Donaghy, whose clueless, arrogant, and condescending lines are quoted by viewers, while their characters are mocked by employees on the screen. Although egos, facades, and superiority complexes may win for comedy,… Read more »
With the economic conditions of the past few years, many retail stores have been struggling to stay afloat. When consumers are trying to keep their wallets closed, what can stores do to hit the right balance that brings consumers in, converts them to purchase, and brings them back? We found an interesting article recently in… Read more »