Call Center Scheduling Software
As a call center, you offer a hub of round-the-clock information. You serve your customers when they need it, no matter the time, so you need a scheduling service that does the same for you. Our easy-to-use Scheduler tool allows you to schedule shifts any time of day, keep a handle on overtime costs, and view all your employee availability (no matter how many you have) so that you can ensure you are giving everyone the hours they desire.
Think of how much easier your job would be if you had a tool that kept track of all your employees’ needs. Just think of the sheets of paper you wouldn’t have to sift through, the post-it notes you wouldn’t have to keep track of, and the employees who would be satisfied instead of frustrated because all of their requests and availability are taken into account with each schedule.
With When I Work, not only can you view your employees’ availability as you build the schedule, but you can see when they prefer to work, receive a notification when they submit a time-off-request, and view an alert when they have traded shifts. Although When I Work has many benefits outside of those mentioned in this short paragraph, these are the elements that will likely be most impactful for you business:
- Simple Drag and Drop Interface
- Simple Availability Monitoring
- Employee Preferred Availability
- Time Off Request Notification
Give When I Work a try. It’s free for 30-days and we don’t require any payment information during your trial! Make sure to check out the video to the right, and take the tour to see how simple When I Work truly is.
