Feature Spotlight: 2-Way SMS Text Messaging
When I Work’s text messaging capabilities don’t just send alerts about the schedule, they actually facilitate its management. With easy-to-use keywords, staff can grab open shifts, get their next shifts texted to them, and managers can approve shift swaps on the go with just a text. For example, an employee can text the word “SHIFT” and have their next shift instantly texted back to them. Managers can reply to time-off requests with “ACCEPT” and the system will automatically take action on the request and notify the employee. Changes to the schedule that are approved via text automatically appear on the online schedule.
When I Work realizes that most of life happens on-the-go, so why shouldn’t your work schedule be on-the-go with you? Smartphones are usually the focus of mobile capabilities, but you don’t need one to take advantage of When I Work. Keep management and staff connected and informed, regardless of their cell phone of choice.
