Financial Health

7 Financial Health Strategies for Small Business Owners

Staying on top of money management and keeping your business on solid financial footing is one of the most challenging…

fun&games_blog

Fun & Games Can Build Your Team

Team building pays off — literally! Studies show that companies with effective team building programs earn 2.5x as much as…

happy_face_blog

Put on a Happy Face: How Your Mood Can Impact Your Work Team

Does Your Irritability Create Workplace Stress? Probably! As many small business owners know, you can want sleep, you can want free…

TED Talks

A Relaxing, Fun, and Fast Way to Grow (4 TED Talks)

What are TED Talks? Wise people share their advice  at TED and TEDx conferences around the world and then broadcast…

Brand Loyalty.MagnetandText

Big Brand Tips for Your Small Business Budget

Is branding really important for small businesses? The answer is a resounding YES! A brand is way more than a…

Retail Image

3 Big Brand Ideas Your Retail Business Can Afford Today

How can you compete with big online retailers? What are the hot trends and tips from big brands that YOUR retail business…

super_sunday_2017

10 Big Game Points for Your Bar or Restaurant

The Sunday of the big football game is the largest food consumption day after Thanksgiving. More than 110 million people will…

managing_development_blog

A Quick Guide to Developing a Winning Management Development Program at Your Business

Bad leaders, bad employees, bad business. That’s maybe an over-simplification, but it’s not far off. Bad managers cause employees to…

proj_mgmt_skills_blog

18 Ways to Improve Your Project Management Skills as a Small Business Owner

When small business owners hear “project management,” it’s easy to also hear “more work.” As a small business owner, time…

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The 10 Biggest Tax Mistakes Small Business Owners Risk Making

Your business is your livelihood and you do everything you can to put best practices in place. But, businesses are…

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The New Legislation That Could Change The Way You Schedule Employees Forever

Today over sixty percent of all working Americans get paid an hourly wage. When you think about it, the wheels of our…

business tools-01

Small Business Stack: Every Tool You Need to Fuel Business Growth

The Software As A Service (SaaS) model has been great news for businesses. Instead of relying on software that requires…

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13 Books You Need To Read This Summer [Book Giveaway]

As challenging as it can be to truly disconnect — from the office, your email, and managing a team —…

customer service skills

The Master Guide to Advancing Your Customer Service Skills

Great customer service should not be difficult. After all, according to a 2009 study, happy customers only want two things:…

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RSVP Now For Our Upcoming Employee Appreciation Webinar

Update: the deadline to register and attend this live webinar has passed, but you can still go here to watch the…

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New Overtime Pay Rules Are Coming: How Business Owners Can Prepare

The U.S. Department of Labor just announced new regulations that will double the salary threshold for overtime pay from $23,660 to $47,476. The new rule,…

how to be more productive at work

How to Be More Productive at Work: The Epic Guide

There’s a race on, where you work. You’re a part of it. And no, it’s not the rat race. It’s…

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The Biggest Restaurant Management Trends You Need to Know About in 2016

With over 1 million restaurants in the United States, there’s a lot of pressure to compete for customers. New restaurants…

how to make employee scheduling easier

8 Ways to Make Scheduling Easier at Your Business

You have employees that are juggling school, families, or additional jobs, and you are trying to juggle all of that…

level_up-01

Level Up Your Management Skills By Adopting These 5 Traits

Like a lot of things in life, managers run the gamut from fantastic to terrible. There are horror stories of…

brand_loyalty-01

The 11-Step Process For Boosting Brand Loyalty

Brand loyalty is like creating a default setting in the minds of your customers where, without thinking, they choose your…

customer_feedback-01

The Complete Guide To Customer Feedback

Some people dread getting customer feedback. No business owner wants to hear that they did it wrong. That their products…

boost

8 Tricks For Boosting Your Productivity At Work This Week

If you ask most people what superpower they wish they had, no one would say “productivity.” It’s too ordinary and…

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How To Use Standard Operating Procedures To Become A More Productive Manager

Managers are often burdened with the task of leading a team and delivering personal results. Because of this, most managers…

customer service skills

The Complete Guide To Skyrocketing Your Customer Service Skills

If you’re not convinced that customer service matters more than just about anything else, review these stats that we recently…

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The Schedules of 20 Famous People, Past & Present [Infographic]

If you want to be successful in life and in your career, you have to develop consistent habits. Many of…

Leadership Qualities

The Top Leadership Qualities Every Manager Needs

Good leadership can be difficult to spot– sometimes leaders are quiet, leading by example. Other times, they’re front and center,…

customer

8 Ideas For Bringing New Customers Through Your Doors This Summer

Summertime, and the living is easy. …Except when you’re a business owner trying to usher new customers into the door….

productivity_tips

7 Essential Productivity Tips For A Successful Small Business

Productivity and efficiency are frequent topics of conversation for businesses for a simple reason: when you figure it out, your…

Stress Management Techniques

11 Effective Stress Management Techniques For Leaders

Small business owners may just be the hardest and longest working and people in our economy. You understand why you’re…

How To Be Happier At Work

12 Changes You Should Make To Be Happier At Work

Is hating your work ruining your life? It seems like there might be an epidemic of people who dread going…

joseph_qa

Using Technology To Streamline Your Business [Q&A with Joseph Walla]

These days if you want to survive and thrive as a business owner, you have to invest in technology that…

How To Turn Your Social Media Followers Into Customers

How To Turn Your Social Media Followers Into Customers

You’ve just received thousands of likes and new followers! What will you do now? If you’re like far too many…

Small Business

Why Small Local Businesses Continue To Survive and Thrive [INFOGRAPHIC]

Despite what some may think, small businesses are still vital to the sustainability and growth of the U.S. economy. In…

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How To Develop Epic Content For Your Blog [Q&A with Jimmy Daly]

These days if you want to differentiate from competitors, boost brand awareness and loyalty, and connect with more prospects online,…

new_customers

7 Ways To Attract New Customers and Grow Your Business This Year

Facing a brand new year shouldn’t be daunting. You have 12 months ahead of you to attract a whole slew…

rob_qa

Email Marketing Best Practices For Small Business [Q&A with Rob Walling]

A lot of small business owners struggle with understanding how to effectively connect with their customers and prospects through email….

25_quotes

25 Inspirational Quotes To Make 2015 Your Best Year Ever

January is the month to set new goals, make new promises, and dream new dreams. To kick off and celebrate…

Work

13 Compelling Facts About Work In The 21st Century

We’re two decades into the 21st century, and the way we do work has changed substantially from previous centuries. In…

12 Days

When I Work Presents: The 12 Days of Christmas [The Work Edition]

As a company, we get pretty excited when the holidays come around. To celebrate this year, we decided to put…

Toolkit

The Ultimate Small Business Toolkit [INFOGRAPHIC]

Owning and operating a business isn’t always easy. If it was, everyone would do it. At any given time, you’re…

Facebook Contest: Black Friday Line Photo

NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. ALL FEDERAL, STATE,…

Black Friday

How Black Friday Became The Biggest Shopping Day of The Year [INFOGRAPHIC]

Black Friday is just around the corner and for many businesses, it’s the biggest day of the entire year in…

How To Find Customers

7 Things Small Business Owners Don’t Do to Find Customers, But Should

When things get tough at a small business, it’s tempting to throw money at the problem in the hopes that…

Tales From The Graveyard Shift [INFOGRAPHIC]

According to a recent study, one in five employees in the U.S. works during the evening, at night, or on…

Best Brands on Instagram

22 Powerful Examples of Brands Using Instagram

In 2014, Instagram reported that over 200 million people use the app to capture and share photos. Each and every…

50 Quotes To Live By From Successful Entrepreneurs

50 Inspirational Quotes For Entrepreneurs

As a new entrepreneur or small business owner, you might notice yourself feeling discouraged and uninspired at times when things…

The Best Articles On Customer Loyalty & Retention

The Best Articles On Customer Loyalty & Retention

Your business can thrive and dive depending on how happy your customers are, how loyal they are, and how willing…

Top Productivity Tips For Bosses

Don’t Miss Our Webinar This Week: Essential Productivity Tips For Bosses!

Every business owner struggles at one time or another with productivity. With so much going on in a given day,…

Which Type of Sports Fan Are You? [GIFs]

Yeah…you’re that kind of sports fan, aren’t you? Admit it…you are: 1. The one who—win or lose—screams no matter what…

Facebook Contest: What is the funniest thing a customer has told you?

Thanks for participating in the When I Work Facebook Contest. The official rules and regulations of the contest are here, but…

The End of Creativity and Productivity as we Know It

“Work smarter, not harder.” It’s an adage we’ve all heard many times. The problem is, with more screens than ever…

Chloe Mason Gray Brand Storytelling

Become a Better Brand Storyteller: 4 Brands You Can Learn From

What makes a story memorable? Think about your favorite stories: the ones that delighted you as a child, grabbed your…

How To Save Money at Your Small Business

How to Save Money at Your Small Business

If your small businesses operates on a shoestring budget, finding ways to save money is a never-ending battle. If you…