Author: Rob Wormley

WorkChat: The New Way to Communicate with Your Team

We’re excited to announce a new feature that was just added to all When I Work accounts with less than…

18 Simple Ways to Keep a Positive Attitude at Work

What if there was a way you could easily expand your mind and see greater possibilities in life? What if…

Motivating Employees: A New Guide for Managers

Get to work. Do your job. Sell more. These might be what you want employees to do, but brusque commands…

The Year in Product

2016 was an exciting year at When I Work! We out-grew our offices in St. Paul, MN. As a result, we…

Human Resource Planning: 17 Tips for Scaling Your Business

What’s your most important asset? Your employees, of course. They are your human resources, your human capital. And, without planning,…

8 Genius Ways To Make Your Small Business More Money This Holiday Shopping Season

With the holiday shopping season right around the corner, wouldn’t it be nice if you had a few extra tricks…

A Quick Guide to Developing a Winning Management Development Program at Your Business

Bad leaders, bad employees, bad business. That’s maybe an over-simplification, but it’s not far off. Bad managers cause employees to…

Why You Should Be Using Positions View

This isn’t a big surprise, but different people view scheduling differently (mind = blown). We at When I Work have…

How to Develop a Strong Work Ethic Among Your Team

Strong work ethic. Reliable work ethic. The yeti and the unicorn. Fairy tales, all of them? Sometimes it seems that…

The Managerial Skills Your Team Leaders Need to be Successful

Half of employees who quit do so because of a bad boss. Team leaders aren’t off the hook even if…

When I Work Now Integrates with ADP Workforce Now

When I Work Launches ADP Workforce Now Integration to Help Boost Back Office Productivity for Business Owners Everywhere Minneapolis, MN…

How to Manage Stress At Work: An Epic Guide

It’s not the job, but the worker. You might appreciate lists of which jobs are most stressful so you know…

How to Keep Your Employees Motivated and Productive Through The Holiday Season

Brace yourselves. The holiday season is coming. For U.S. retail workers, the end of Halloween marks the beginning of something…

18 Ways to Improve Your Project Management Skills as a Small Business Owner

When small business owners hear “project management,” it’s easy to also hear “more work.” As a small business owner, time…

The Quick Guide to Employee Discipline: What Every Manager Needs to Know

Out of the blue, an employee gets fired. Or, tensions among employees increase because there’s a problem that isn’t being…

What Effective Management is All About: A Guide for Managers of Hourly Employees

Hourly employees sometimes feel as if they’re invisible. They aren’t salaried. They don’t have the “serious” benefits. They might not…

8 Best Practices for Building an Effective Employee Performance Review Program at Your Business

You can thank the government for employee performance reviews. Reviews weren’t all that common until the Performance Rating Act of…

18 Genius Ways to Attract New Part-Time Employees This Fall

It’s a new school year, and that often means you find yourself looking for new or replacement part-time employees for…

The New Legislation That Could Change The Way You Schedule Employees Forever

Today over sixty percent of all working Americans get paid an hourly wage. When you think about it, the wheels of our…

Weekly free Excel employee schedule template

Free Printable Weekly Work Schedule Template For Employee Scheduling

If you’re still making the work schedule by hand using a pencil and a piece of paper, you’re wasting valuable…

Small Business Stack: Every Tool You Need to Fuel Business Growth

The Software As A Service (SaaS) model has been great news for businesses. Instead of relying on software that requires…

When I Work Announces Office Relocation to Accommodate Major Hiring and Expansion

ST. PAUL, MINN. — August 5, 2016 — When I Work, the easiest way to schedule, track time and communicate…

8 Ways to Motivate Teenage Employees to Do Great Work

Managing teenage employees is one thing. Motivating them is quite another. It seems like you’re always trying to get them…

8-Part Checklist For Creating a Winning Employee Information Form

As a business owner, it’s your responsibility to collect and store important information about your new employees as soon as they…

12 Best Employee Morale Tactics For Part-Time Workers

Why should you care about morale? Well, the related question is: How do you keep employees from quitting? Employee morale matters. Boosting…

Everything You Need to Know About Diversity in the Workplace

Diversity is one of those buzzwords that make employers nervous. It seems wrapped up in legalities and current events, making…

The Master Guide to Advancing Your Customer Service Skills

Great customer service should not be difficult. After all, according to a 2009 study, happy customers only want two things:…

Why You Need to Invest in More Employee Training

On the budget-cutting block, employee training is a prime target. It’s expensive, it’s time-consuming (and time is money, after all), and…

How to Eliminate Employee Turnover by Dealing with Conflict

Conflict is expensive. It leads to employees who, instead of working, are participating, avoiding, or trying to manage pointless conflicts…

How to Write the Perfect Restaurant Manager Job Description

Restaurants thrive when a motivated manager is in place. Not only do they keep employees productive and constantly improving within…

70 Simple Ways to Motivate Employees

When it comes to growing your business, you can use all the fancy tools and systems you want, but if…

How to Motivate Your Restaurant Employees

Guess what happens when a restaurant has happy, motivated employees? It thrives. Customers are impressed by the incredible customer service….

25 Employee Incentive Ideas That Won’t Break The Bank

The most expensive thing you can do is to lose valuable employees. Yet you are in a competitive workforce with…

How to Be More Productive at Work: The Epic Guide

There’s a race on, where you work. You’re a part of it. And no, it’s not the rat race. It’s…

Employee Management: The Tools, Tips, and Processes You Need to Build a Better Team in 2016

Employee management. Piece of cake, right? Absolutely not–it’s probably the most challenging aspect of your business. Employees are your most valuable…

7 Proven Ways to Boost Employee Loyalty at Your Restaurant

Restaurant News reported that, in 2014, the annual turnover rate for hourly restaurant employees hovered at 94%. By that count,…

25 Tips for Boosting Customer Loyalty at Your Restaurant

More than 70% of customers visit a restaurant once and never go back. These one-time visitors aren’t the bread and…

The Biggest Restaurant Management Trends You Need to Know About in 2016

With over 1 million restaurants in the United States, there’s a lot of pressure to compete for customers. New restaurants…

7 Tips for Reducing Employee Churn At Your Restaurant

You work hard to hire the right people at your restaurant, so it’s frustrating when you are constantly losing good…

Everything You Need to Know to Boost Employee Productivity

Boosting employee productivity means boosting your bottom line. You could say that employee productivity was merely how much an employee…

8 Ways to Make Scheduling Easier at Your Business

You have employees that are juggling school, families, or additional jobs, and you are trying to juggle all of that…

8 Mistakes Most Restaurant Owners Make When It Comes to Hiring and Managing Employees

Restaurant owners wear a lot of hats: personnel manager, HR recruiter, marketing director, chef, bartender, and host. Depending on the…

8 Easy Ways to Bring New Customers to your Restaurant in 2016

Every restaurant wants more new customers. Why wouldn’t they? A steady stream of new faces means more word of mouth…

An Epic List of Great Team Building Games

Update: After over 100,000 people read our original team building games post, we decided to make an updated version that’s…

Hire The Best People With This Customer Service Job Description [TEMPLATE]

Customer service is crucial to the success of your business because of two very good reasons: It’s more profitable to…

The 11-Step Process For Boosting Brand Loyalty

Brand loyalty is like creating a default setting in the minds of your customers where, without thinking, they choose your…

What Makes a Good Leader? The Mini-Guide

David had been passed over for two promotions. This, despite his efforts to continue his education and training, and despite…

Employee Retention: How To Beat The Odds and Keep Your Best Employees Around Longer

If you’re like 63% of employers, your top priority isn’t increased sales or finding more customers. It’s employee retention. Surprised?…

The Complete Guide To Customer Feedback

Some people dread getting customer feedback. No business owner wants to hear that they did it wrong. That their products…

Why Your Small Business Needs To Be Investing In Customer Delight

Small businesses are always struggling on an uneven playing field, seemingly competing with big businesses that can offer both their…

8 Tricks For Boosting Your Productivity At Work This Week

If you ask most people what superpower they wish they had, no one would say “productivity.” It’s too ordinary and…

How and Why To Perform Effective Exit Interviews For Employees

Jim worked at Widgets, LLC for five years. He was hired with great excitement, having come with excellent recommendations and…

Your Complete Guide To Team Management In 2016

You do not want to herd cats. Getting those independent and stubborn critters to go in the same direction towards…

The Complete Guide To Skyrocketing Your Customer Service Skills

If you’re not convinced that customer service matters more than just about anything else, review these stats that we recently…